Help Center
Frequently asked questions about logging in and registering.
Logging In
How do I log in to my ChefLink account?
Go to the login page and enter your registered email address and password, then click "Log In". If you registered using Google, click "Continue with Google" instead.
I forgot my password. What should I do?
On the login page, click "Forgot your password?" below the password field. Enter your registered email address and we will send you a link to reset your password. Check your spam folder if you do not receive the email within a few minutes.
My password reset email is not arriving. What can I do?
First, check your spam or junk folder. If it is not there, make sure you are entering the exact email address associated with your account. If the problem persists, wait a few minutes and try again. If you still cannot receive the email, contact our support team at support@cheflink.com.
I am entering the correct password but it says it is wrong.
Passwords are case-sensitive. Make sure your Caps Lock key is not on. If you are still unable to log in, use the "Forgot your password?" link to reset it.
What does "Remember me" do?
Checking "Remember me" keeps you logged in for up to one year, even after closing the browser. We recommend only using this on your personal device, not on shared or public computers.
Can I log in with Google?
Yes. Click "Continue with Google" on the login page and follow the prompts. If your Google account email matches an existing ChefLink account, you will be logged into that account. If not, a new account will be created automatically.
My account has been locked. What should I do?
For security reasons, your account may be temporarily locked after several failed login attempts. Wait a few minutes before trying again. If you believe your account has been locked in error, contact support@cheflink.com.
Can I log in from multiple devices?
Yes. You can be logged in on multiple devices at the same time. Each device maintains its own session.
Registering
How do I create a ChefLink account?
Go to the register page, fill in your full name, email address, and a password, then click "Create account". You can also register instantly using your Google account by clicking "Continue with Google".
What are the password requirements?
Your password must be at least 8 characters long. We recommend using a mix of uppercase letters, lowercase letters, numbers, and symbols to make your account more secure.
I am getting an error that my email is already taken.
This means an account with that email address already exists. Try logging in instead. If you do not remember your password, use the "Forgot your password?" link on the login page.
Do I need to verify my email after registering?
Depending on your account settings, you may receive a verification email after registering. Click the link in the email to verify your account. If you do not receive it, check your spam folder or contact support.
Can I change my email address after registering?
Yes. You can update your email address in your account settings after logging in. You may be required to verify the new email address before the change takes effect.
Is my personal information safe?
Yes. We take your privacy seriously. Your password is encrypted and never stored in plain text. We do not sell your personal data to third parties. For more details, please read our Privacy Policy.
Can I delete my account?
Yes. You can request account deletion from your account settings. Once deleted, your data will be permanently removed and cannot be recovered.
I still need help. How do I contact support?
You can reach our support team at support@cheflink.com. We aim to respond to all inquiries within 24 hours.